Rock Revelations (London) Ltd are a specialised granite fabricator leading the industry for over 10 years and providing quality worktops for trade and public. For more information please click on About Us or call us on 01536 511157 or info@rockrevelations.co.uk
Telephone: 01536 511157 / 0845 351 0415. Fax: 01536 515267
Rock Revelations (London) Ltd is a registered company in England & Wales: 06071090. VAT Number: 935192024.
All kitchens are designed around modular sizes. The standard depth of each module is 600mm (about 2ft) which is the distance from the front edge of worktops to the wall. The widths of base units can be 300mm, 400mm, 500mm, 600mm, 800mm or 1000mm. Corner floor units will often be odd sizes so the veneers match up with the units on either side.
All standard domestic appliances (cookers, washing machines, dishwashers, refridgerators and upright freezers) are designed to fit in a space 600mm wide and 600mm deep. Kitchen wall cupboards have the same width as base units, but depths (and heights) vary from make to make.
Use a piece of 25mm x 50mm timber around 1.2m long to make a gauging stick – marked off with common tile sizes (normally 15mm square and 150mm x 200mm rectangular), allowing for a 2mm gap between tiles for grouting. This gauging stick can then be used to measure the height and the width of the required tiled area to see how many tiles fit each way – add five per cent for breakages and for cutting at the edges. The stick will also show where to start tiling – it's best to have equal sizes of cut tiles at each end of a wall (between two other walls), each cut tile being less than half a tile in width.
Measuring for floor tiles is similar, except the tile size will be different (typically 200mm or 300mm square) and you may want to centre tiles on a feature in the room.
Granite is a very stable but rigid material which will not bend or flex in worktop thickness.
Because it is a natural material it can incorporate natural flaws, pot marks, veining and irregularities and cannot be guaranteed to remain consistent throughout the whole installation
Breakages can and do occur during the manufacturing process. Should this be the case delays can become inevitable.
Granite is difficult to work requiring water cooled diamond tooling.
When installed, some worktops may appear to vary in colour. This may be due to reflectors in granite moving in different plains i.e. L shaped worktops in colours such as Blue or Emerald Pearl
Granite joints are finished with a small ariss (chamfer) to the top edge, silicone sealant is applied to prevent liquid penetration
Granite is sometimes susceptible to "blowing out". This occurs when contact is made with the material whilst cutting or grinding. This is very common in large particled granite. We fill and seal the affected areas with epoxy resin (colour may vary) to ensure the material is not left with any sharp edges or "chips".
Baltic Brown, Giallo Veneziano and sometimes other lighter colours, are resin treated at source to fill natural flaws and pot marks.
Slips (kit form) around sink and hob cut-outs are fitted in certain circumstances. If tops are too long and depending upon type and size of cutout etc.
Although one of the least absorbent stones, Granite can be stained by grease, wine, coffee, nicotine, fruit juices, even champagne! Any spillage must be removed immediately from a granite worktop.
Limiting factors like access, stairs, service lift size, fragile nature of the tops should also be taken into consideration. This can affect the cost of installation and the lengths of sections that can be used
Size of "scant" or "slab", is a major factor in selecting the maximum usable length of a worktop.
Approximately 2.8-3m is the largest work surface we are able to manufacture; this may be drastically reduced if you require a cutout, especially in granites with larger crystals.
Where walls are not absolutely straight, it may be necessary to chisel a channel in the wall to accept the back of the granite top. To cut granite to follow uneven walls is possible but the cost may prove prohibitive
Upstands are generally 20mm thick and 100mm high with a polished top edge. It is usually cheaper to move electrical sockets than to cut the upstands to go around them.
It is important that the installed base units are level and strong enough to support the weight of the granite 2.6m x .6m will weigh approximately 145kg or 23 stone. It is also important to remember that granite might need additional support around sink areas. Occasionally clients have a void or an appliance at the end of a run of units in these cases there should be sufficient support in the form of wall battening and end support to carry the weight of the top.
Internal profile edges must have a radius of at least 50mm due to the diameter of the cutting tool used
Rock Revelations provide worktops in 20mm and 30mm. Thickness may vary as some slabs are not available in 20mm. Standard worktop thickness is 30mm and standard width of 600mm.
There are different edging profiles that the customer can choose from. There is Chamfered, Pencil, Bull Nose, Half Bull Nose, Ogee, Waterfall and many others.
Quotations: worktops are priced using a number of variables the amount of granite required, number and type of cut outs, drainer grooves, profiled and polished edges and site location.
Rock Revelations do not stock large quantities of granite but purchase and transport to the UK the material for each kitchen as they are ordered.
The manufacturing process requires significant input in terms of labour and diamond tooling and sections, once cut and shaped, would not be suitable for any other client. We therefore require payment of 80% of the cost of the worktops at the time of ordering. The balance is payable on successful installation.
Rock Revelations prefer to undertake the whole granite worktop process from templating right through to fitting. That way if anything goes wrong it's down to us to sort it out. Some clients prefer to template and fit themselves. In these cases we will manufacture exactly to template but not take responsibility for any problems during installation or breakages.
Digitizing equipment and CNC stone processing machinery. The digitizer will enable us to take absolutely precise measurements without having to rely on the restrictions of sawing plywood templates. The data is then transferred to our CNC machine which automates 90% of the worktop production processes. State-of-the-art technology. There are a large number of advantages including consistent quality from measuring to fitting.
Samples
Samples will incur a posting charge. Each sample weighs different hence a different cost for postage. Posting costs range from £3.65 to £5.00.
Worktop Ordes
For standard worktop orders - £500 is required upon Templating. This fee is your deposit. The rest will be asked for and expected upon job completing. Payment must be made within 5 working days upon job completion.
Deposits
Deposits are non-returnable. For COD customers, payment must be made upon receipt of the goods. For outstanding accounts the company reserves the right to charge at a rate of 8% P/A.
Cheques
Must be payable to ‘Rock Revelations (London) Ltd’.
Tiles
For Tiles and Cut to size stone then 100% is due on Order Confirmation. The company reserves the right to request payment before delivery.
The customer shall not be entitled for any reason to withhold or set off payment for the goods. It is the company policy to discontinue supply to any customer who exceeds terms stated in the payment terms above. Credit terms will be withdrawn permanently for customers whose accounts are persistently overdue. Breakages on returned goods shall be the responsibility of the customer and will not be refunded..
All items ordered by Rock Revelations, installed by Rock Revelations inclduing worktops, vanity tops, tiles, units, furniture, appliances belongs to and remains ownership of Rock Revelations until all payment has been made.
General
Within these terms and conditions, ‘the company’ refers to Rock Revelations (London)Ltd.
Subject as expressly provided in the conditions, all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law. If any provision of the conditions is held by competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of the conditions and remainder of the provisions in question shall not be affected.
Technical Advice
The company’s representatives in good faith give advice. The company shall not be liable for defects in the manufacture of tiles, errors by the manufacturer or any other circumstances that are beyond the company’s control.
Samples
Any samples are exhibited or supplied solely to enable the customer to assess the quality and not to constitute a sale by sample. The customer shall take the goods at their own risk as to their corresponding to the sample and as to their quality, condition or sufficiency for any purpose.
Variations
Goods are supplied within the manufacturers tolerance limits of size, texture and colour variation. Marble and stone goods are supplied to natural variations. Any thickness or size limitations must be stated at time of placing the order.
Comparison with previous order
No guarantee is given that the colour shades of the goods supplied will match accurately the colour shades of previous orders.
Cleaning
Cleaning product manufacturers instructions as to the correct dilution and suitability of their products for enamels and glazes and natural stone products must always be complied with when cleaning any ceramic tiles or natural product.
Quotations
Quotations are given in good faith and are based on current costs. The quoted price shall be subject to amendments in the event of alterations of the manufacturers price, currency fluctuations of additional charges arising.
Delivery Quotations
Delivery time shall not be the essence of the contract. Any quotation by the company in respect of delivery time is given in good faith; by delivery is subject to availability of the requisite materials. The company will make reasonable efforts to comply with quoted delivery times, but it shall not be liable for any failure to fulfil delivery on or before the quoted time. Any arrangements made by the customer in anticipation of delivery shall be at the risk of the customer.
Force Majeur
The company shall not be liable for any loss occasioned by Act of God, War, Riot, Fire, Flood, Strike, Change of Governmental control of requisitions, Changes of law, Abnormal weather conditions, Accident, Breakdown or any other circumstances beyond our control.
Place of Contract
The contract shall be deemed to have been made at the company’s place of business. The seller is not bound by any change in the formal identity or status of the buyer until a formal written application is accepted by the seller in writing.
Property in Goods
Ownership shall not pass on any of the goods until payments for the entire order has been made.
Right to Repossess
The company shall not pass on any part of the goods until payment for the entire order has been made
Cancellations: When ordering please consider carefully, we will not be held responsible for orders made online.
Deliveries
If the company is requested to deliver to a site, delivery will be made to the nearest hard road to the site. If the customer requests delivery to a site beyond the nearest hard road, then all risks to the goods shall be with the customer and no claim shall be entertained as to the condition of the goods on delivery. Delivery to a site established by a signed delivery note is conclusive evidence that the delivery has been made to the order of the customer and in compliance with the agreement. Unloading of the goods shall be the responsibility of the customer. The customers shall effect the unloading of the goods with reasonable speed commencing after delivery of the goods.
Risk
If the company delivers the goods in its own vehicle, the company shall retain the risk for the conditions of the goods until delivery has been made. If delivery is by a carrier or post at the request of the customer then the risk for the condition of the goods shall be with the customer after the goods have left the company’s premises. If the delivery is by a carrier, by post, or by any other means at the choice of the company, the risk for the condition of the goods shall be with the company until delivery. The company will charge the customer for the cost of carriage, post or other delivery charges effected at the customer’s request and / or with the customers consent. Delivery shall be deemed completed on arrival of the goods at the requested destination and before unloading or unpackaging.
Payments
Cheques payable to ‘Rock Revelations (London) Ltd’. 10% on Order Confirmation, 80% on day of Template, 10% on day of Installation. - For Tiles and Cut to size stone then 100% is due on Order Confirmation –
Deposits are non-returnable
The company reserves the right to request payment before delivery.
For COD customers, payment must be made upon receipt of the goods.
For outstanding accounts the company reserves the right to charge at a rate of 8% P/A
The customer shall not be entitled for any reason to withhold or set off payment for the goods.
It is the company policy to discontinue supply to any customer who exceeds terms stated in the payment terms above. Credit terms will be withdrawn permanently for customers whose accounts are persistently overdue.
Breakages on returned goods shall be the responsibility of the customer and will not be refunded.
Certificate of Satisfaction
Certificate of Satisfaction must be signed on completion of works, as it constitutes that you are entirely satisfied with the goods and the workmanship.
Claims
Save in the case of delivery by post no claim for shortage or damage of the goods delivered shall be entertained unless it is made to the company’s representative at the time of delivery or fitting. Any claims for shortage in the quantity of goods on delivery must be communicated to the company within three days of delivery. Any claims as to the condition of the goods on delivery must be confirmed in writing to the company within three days of the delivery. After three days from delivery in the absence of a notified claim, the customer is deemed to have accepted the goods as having been supplied in good condition and in accordance with the order.
Where a claim is made in respect of the defective condition of the goods a representative of the company, should the company deem it necessary, shall be given access to inspect the goods. No claim shall be entertained in respect of defective condition of the goods once they have been fixed, or any attempt has been made.
